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Sustainability Report



Getac believes that effective supply chain management stems from close cooperation among suppliers. By sharing risks and benefits, they can increase operational efficiency through information system optimization, subsequently shortening the duration of delivery and reducing environmental costs. Furthermore, in order to increase supply chain sustainability, Getac not only complies with the RBA regulations on sustainability issues, but also exerts its influence to request upstream suppliers to comply with them as well, thereby achieving increased customer satisfaction and creating the best product and service experience.

Supplier Classification
Getac has established a complete supplier qualification review and supplier evaluation classification system. Before the official transaction after agreement signing, Getac's quality control division will appoint dedicated personnel to conduct on-site auditing of the supplier and launch a series of qualification evaluation procedures before the transaction with the company can officially be made. In order to control the quality of suppliers and their supplies, Getac conducts online TQRDC evaluation of its main suppliers once a month. The suppliers are rated in the five dimensions of technology, quality, responsiveness, delivery, and cost and classified into four levels: A, B, C, and D according to the results. Non-conforming suppliers are advised to make improvements. Those who fail to do so will have their supplier qualification revoked. Getac manages its supply chain by using TQRDC evaluation to maximize value for the company and create better and valuable service experiences for customers.



Supplier Sustainable Management
In addition to the traditional TQRDC standards, Getac follows the RBA regulations on sustainability issues. Through our contract management mechanism, the company includes sustainability-related issues, such as environmental protection, customer health and safety, anti-corruption, and intellectual property rights, in its standard purchase order (PO) and in its Master Purchase Agreement. Getac also asks suppliers to sign the Master Purchase Agreement, which requires suppliers and upstream suppliers to fulfill environmental responsibilities, respect labor rights, avoid the use of conflict minerals, engage in ethical management, and adopt sustainability practices. If suppliers violate any of the aforementioned requirements, Getac reserves the right to terminate the contract and request for a penalty fine 10 times the amount of the damage and product orders. In 2018, Getac cooperated with 50 new suppliers; 86.21% of these agreed to sign the Master Purchase Agreement.
Getac includes the following sustainability issues in the Master Purchase Agreement
1. Guarantees non-use of environmentally hazardous substance and comply with environmental related laws and regulations.
2. Prohibit use of conflict minerals.
3. Prohibit use of forced labor and child labor.
4. Respect for freedom of association and collective bargaining rights.
5. Non-discrimination.
6. Protect intellectual property rights and prohibit against infringement of others' trademarks, copyrights, patent rights, and trade secrets
7. Prohibit offering or accepting bribes, commission rebates, and accepting improper endowments or hospitality.
8. Protecting occupational health and safety.
9. Comply with environmental laws in pollutant emission and waste disposal and obtain ISO14001 certification.
  • CEO Messages

  • Sustainability Communication

  • Ethical Management

  • Sustainable Supply Chain

  • Prohibiting Procurement Of Conflict Minerals

  • Environmental Protection

  • Green Product

  • Friendly Workplace

  • Social participation

  • CSR Questionnaire

  • We sincerely welcome any suggestions regarding this Report.

    Irene Sun
    Corporation Relations Office
    Email: Getac.csr@getac.com.tw

  • Irregular Business Conduct Reporting

    Lisa Kung
    Director of Auditing Office
    Email: gtcaudit@getac.com.tw