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Sustainability Report


5Supply Chain Management

Getac believes that effective supply chain management stems from close cooperation among suppliers. By sharing risks and benefits, they can increase operational efficiency through information system optimization, subsequently shortening the duration of delivery and reducing environmental costs, thereby achieving increased customer satisfaction and creating the best product and service experience.

Supplier Sustainable Management
In addition to the traditional TQRDC standards, Getac follows the RBA regulations on sustainability issues. Through our contract management mechanism, the company includes sustainability-related issues, such as environmental protection, customer health and safety, anti-corruption, and intellectual property rights, in its standard purchase order (PO) and in its Master Purchase Agreement. Getac's raw material suppliers must sign a statement stating their understanding of the terms and conditions of our standard PO, which states that the supplier must agree to the following statements and guarantees related to sustainability issues.

The company also asks suppliers to sign the Master Purchase Agreement, which requires suppliers and upstream suppliers to fulfill environmental responsibilities, respect labor rights, avoid the use of conflict minerals, engage in ethical management, and adopt sustainability practices. If suppliers violate any of the requirements, Getac reserves the right to terminate the contract and request for a penalty fine 10 times the amount of the damage and product orders.
Getac Holdings Supply Chain Management
Contract Management

Due Diligence

Supplier Audit

  • Sign the Supplier’s Letter of Commitment to Corporate Social Responsibility before the collaboration
  • Sign a master purchase agreement that includes ESG requirements
  • Sign a PO that incorporates ESG requirements
  • Sign a PO that requires basic ESG requirement
  • Sign the agreement of “Most Favorable Treatment and No-Corruption Guarantee Agreement”
  • Declare the composition of the materials on the GP green product management system before collaboration
  • Sign the VOC Compliance Declaration for the suppliers of coating materials, inks, adhesives, and cleaning agents in China and foreign countries
  • Conduct a supplier sustainability questionnaire survey every year
  • Investigation on the ESG compliance
  • Implementation of the ESG training
  • Suppliers are required to provide the management system certificate and test report
  • High-risk manufacturers conduct on-site supplier audits
Supplier Due Diligence
We design the supplier sustainability questionnaire with reference to the Responsible Business Alliance Code of Conduct. The supplier sustainability questionnaire survey has been conducted once a year since 2019 to understand the sustainability performance and legal compliance of the partners in the supply chain. We integrated the sustainability questionnaire with the existing electronic supplier platform in 2021 to incorporate the survey in the system. A certificate and data uploading unit has been added to encourage suppliers to provide more management system certificates, including ISO 9001, ISO 14001, ISO 45001, water quality test report, CSR report, and carbon emission data. We improve the quality of the supply chain through dissemination and guidance every year.

In 2022, Getac Holdings and subsidies conducted 2021 sustainability survey to 751 suppliers and 91% of them participated in the ESG self-evaluation questionnaire survey, 96% of them signed the letter of commitment to corporate social responsibility. As the result of the survey shows, 93% of the suppliers have undergone and passed the inspection performed by a third party on the CSR related issues. 93% of them ensured the compliance of the CSR among their supply chains by implementing self-evaluation questionnaire survey and internal or on-site audit.
Supplier On-site Auditing
The plastic business group also conducts risk assessments of key partner suppliers and formulates auditing plans targeting key production contractors, such as suppliers of spray paint, forming, die casting, and sputtering, as well as suppliers with whom Getac places high volumes of orders. The audited suppliers must fill in the Social Accountability Report self-assessment form, and truthfully state the implementation of the RBA standards. After the Company obtains the self-assessment form, Supplier Quality Assurance (SQA) will dispatch staff to the supplier to conduct on-site audits, and issue a report to explain the audit results and proposed improvements. If the supplier fails to pass the audit, the supplier will be audited again within one month, and if the supplier fails again, the supplier's qualification will be revoked. In 2021, on-site auditing was conducted on 33 suppliers in MPT Kunshan and MPT Suzhou, including 21 high-risk vendors. All suppliers passed the audit. The audited vendors were not found to be in violation of any labor rights, integrity, management system, or environmental protection regulations.
Prohibiting Procurement Of Conflict Minerals
As a corporate citizen of the world, Getac supports and complies with the Responsible Mineral Initiative (RMI). We do not use conflict minerals that are mined in areas experiencing armed conflict or under conditions that violate human rights, specifically the 3TGs (tin, gold, tantalum and tungsten) extracted from the Democratic Republic of the Congo and neighboring countries. Getac also adheres to the RBA Code of Conduct and adopts the RMI conflicting minerals report template (CMRT) in 3TG reporting. Additionally, MPT Kunshan also follows the regulations of the RBA, including conflict minerals in their annual supplier audits. Getac severs ties with suppliers who fail to meet the criteria based on the preliminary and secondary audit. None of the audited suppliers in the past three years have been involved in the use of conflict minerals.
  • CEO Messages

  • Sustainability Communication

  • Ethical Management

  • Sustainable Supply Chain

  • Prohibiting Procurement Of Conflict Minerals

  • Environmental Protection

  • Green Product

  • Friendly Workplace

  • Social participation

  • CSR Questionnaire

  • We sincerely welcome any suggestions regarding this Report.

    Irene Sun
    Corporation Relations Office
    Email: Getac.csr@getac.com.tw

  • Irregular Business Conduct Reporting

    Lisa Kung
    Director of Auditing Office
    Email: gtcaudit@getac.com.tw